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Are You Being Watched While You're Working? | HR Unboxed S2 E01
HR Unboxed
Monday, 1 September 2025 - 59 minutes
Season 2 of HR Unboxed opens with a fearless deep-dive into “Watched While Working” — the realities, risks and right ways to handle workplace surveillance. Natalie and Fay unpack what employers actually monitor (CCTV, keystroke logging, activity logs) and the rise of “mouse jigglers” in the work-from-home era.
They explore remote-work distractions (including the notorious 49-minute washing-machine cycle), childcare cameos on Zoom, and why trust and output matter more than minute-by-minute monitoring. Real-world stories bring the stakes to life: the Amazon France fine for excessive tracking and bathroom timing; a BMW case where covert surveillance backfired at tribunal; and times private investigators uncovered long-term sick leave abuse and large-scale fuel siphoning.
They examine mental-health impacts — stress, anxiety, paranoia — and how simple, regular feedback prevents staff from “filling in the blanks”. Crucially, they set out when monitoring is justified: health and safety (dashcams and in-cab CCTV protecting drivers — including a chilling A5 incident near Milton Keynes), theft prevention, lone-worker safety, and accurate timekeeping.
Expect clear guidance on doing it lawfully: be proportionate, justified and transparent; have a privacy notice; use signage; avoid private areas; time-limit any covert action and get senior approval; consider a DPIA; and follow the Data Protection Act 2018 (what many still call GDPR).
There’s practical talk on clock-in/clock-out and geofencing (as used in Breathe HR), plus why company culture beats micromanagement — and why Dave should leave the newspaper out of the loo.
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